Frequently Asked Questions

Top Choice Collision Center | 11529 Tuxford St, Sun Valley, CA 91352 | (747) 310-8557

Do you recalibrate ADAS safety systems after repairs?

Yes. Modern luxury vehicles are equipped with advanced driver assistance systems that must be properly recalibrated after collision repairs. We ensure all safety systems function correctly before your vehicle is returned.

Can you repair Tesla vehicles after a collision?

Yes. Tesla vehicles require specific repair procedures due to their unique aluminum and steel structures. Our technicians have experience with Tesla collision repairs and restoration.

Do you repair luxury vehicles?

Yes. We specialize in collision repairs for BMW, Mercedes-Benz, Tesla, Porsche, Audi, Lexus, Genesis, Land Rover, Maserati, and other luxury and premium vehicles.

Do you use OEM parts?

We follow manufacturer-approved repair procedures and use quality parts appropriate for your vehicle. Where manufacturer specifications require OEM parts, we ensure those requirements are met.

Will my vehicle look exactly the same after repairs?

Our goal is to restore your vehicle to pre-accident condition. We use professional paint matching systems to ensure a seamless finish that matches your vehicle's original color and appearance.

Do you offer free estimates?

Yes. Our collision repair estimates are completely free with no obligation. You can bring your vehicle in or submit photos online.

Do I have to go to the shop the other driver's insurance recommends?

No. You have the legal right to choose your own repair facility regardless of what the at-fault driver's insurance company suggests.

Can I get a rental car if the accident was not my fault?

Yes. The at-fault driver's insurance typically covers your rental vehicle during repairs. We help you coordinate this.

Who pays for repairs if the accident was not my fault?

The at-fault driver's insurance is responsible for covering your repairs. We handle the third-party claim process on your behalf.

What should I do immediately after a not-at-fault accident?

Make sure everyone is safe, call 911 if needed, exchange information with the other driver, take photos of the damage and accident scene, and call Top Choice Collision Center before filing a claim. We guide you through the process from the start.

Will my insurance rates go up if I file a claim?

Not necessarily. In many cases filing a claim for collision repairs does not affect your rates, especially if you were not at fault. We can help you understand your specific situation.

What if the insurance company's estimate is too low?

We handle supplements directly with your insurance adjuster to ensure all damage is properly documented and covered — including hidden damage discovered during repairs.

Is the insurance claim assistance free?

Yes. We handle the entire insurance claim process at no cost to you — from the initial estimate and supplements to adjuster communication and final approval.

Can I choose my own body shop in California?

Yes. California law gives you the right to choose any licensed collision repair facility. You are not required to use the shop recommended by your insurance company.

Do you work with all insurance companies?

Yes. We work with all major insurance providers including State Farm, GEICO, Allstate, Progressive, Farmers, Mercury, AAA, and Liberty Mutual.

Do you offer a warranty on repairs?

Yes. We stand behind our work and provide a warranty on repairs for your peace of mind.

How long will my repair take?

Repair time depends on the extent of the damage and parts availability. Minor repairs may take a few days while major collision repairs can take one to two weeks or more. We provide an accurate timeline upfront and keep you informed throughout.

Do you work with insurance companies?

Yes! We work with all major insurance providers to make the repair process smooth and stress-free.